Frequently asked questions
Where are your products manufactured?
Our products are designed and handcrafted both locally in our Kent studio and in collaboration with skilled artisans across the UK. We work closely with small-scale makers who share our values of quality, craftsmanship, and attention to detail.
Because of this hands-on process, every piece is unique, with subtle variations that reflect the care and skill that went into making it.
How much does shipping cost?
UK Standard Delivery is £4.95 (3-5 working days via Royal Mail Tracked 48)
UK Express Delivery is £6 or Free for orders over £75 (2-3 working days via Royal Mail Tracked 24)
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
What is the return policy?
We accept returns within 14 days of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. Full Details